The Crytstal Bazaar is committed to customer satisfaction.
If you change your mind about a gem, you can return it within 7 days after you have received your order.
All custom made and on sale items are final sale and can't be returned.
HOW TO RETURN:
If you wish to return an item please send an email to firstname.lastname@example.org indicating order number, name of the item to be returned, and whether you wish to have an exchange or a refund.
You will receive an email with all the information you need to return back your order, included return address and shipping instruction.
Please send the item back to us using a tracked package as the content is your responsibility until it reaches us.
The item should be returned in its original packaging. If the item is altered in any way or if there is evidence to suggest that it has been worn, the customer loses her/his right to exercise a return and we will not be able to offer you any size exchange or refund.
Please note that customer is responsible for shipping costs in regards to returns.
Refund will be processed once the item has been received and reviewed from us.
To prevent fraud, a refund will be credited back to the Debit / Credit card used to make the original purchase.
You will receive a confirmation email once your order has been refunded.